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B1 Level B1 · TEF Canada Reading: A1 to C2

B1 · Workplace emails and letters

Understand professional emails, complaint letters and official replies: the request, the reason, the answer.

14 min · 9 activities

In this lesson you will

  • Identify the purpose of a professional email
  • Understand the formulas of formal letters
  • Distinguish request, reason and response
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Lesson summary

The key points to remember, for revision.

  • 1Formulas: suite à, je me permets de, veuillez trouver ci-joint, nous sommes au regret de, dans l’attente de votre réponse.
  • 2Find three things: the request, the reason, the deadline.
  • 3“À défaut” introduces the second choice: the first request is the priority.
  • 4“Relancer” = to remind someone who has not replied.

Key vocabulary

l’entrevue (f.)interview (Québec)
jours ouvrablesworking days
le laissez-passerpass
le congéleave, time off
intégralfull